The previous owners were a family of friends—non-smokers and pet-free. Air conditioning, mover, awning, and front tent—everything is included. Everything is in working order and very well maintained. The trailer has been stored indoors since it was first registered and was used twice a year for vacations. We’ve had it for 3 months, but we’re switching to a motorhome. I can’t see any hail damage, and it occurred in 2016.